Banpu, a top global energy provider, disclosed its Q1 2024 results: US$1,088M in sales revenue (approx. THB 38,810M), EBITDA US$250M (approx. THB8,924M), and net profit US$ 43.5M (approx. THB1,552M).

ENERGY PROVIDERS are no longer on their own in the quest to keep pace with consumers’ “instant everything” expectations. Artificial intelligence (AI) is poised to change the customer service paradigm.